Frequently Asked Questions

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 YES. This program is for Medicaid and Major managed care recipients, without exception. Medicare is not enough. If you don’t have Medicaid but think you may be eligible, give us a call now to reach a partner vendor who can help you get Medicaid. 

 Only if she has Medicaid too (Medicare is NOT enough). 

 Medicaid is a state and federal funded program that provides health coverage if you have a low income. Medicare is a federal funded program that provides health coverage if you are 65 and older or have a severe disability, no matter your income. 

 Yes! As long as she has Medicaid, she is eligible to apply.

 Call us now to reach a partner vendor who is committed to helping you get Medicaid. If all the intake reps are tied up, leave a voicemail— we will get back to you shortly.

 If you pay your Medicaid spend-down each month, you can join the program.

 An agency caregiver is a home health aide. They are hired and employed by a home care agency. A CDPAP caregiver is hired by the patient themselves — and they are often a family member or friend of the patient.

At Pinnacle Care Services, we can help you hire a caregiver through the CDPAP program:
‍If you…
– are not eligible for the CDPAP program
– don’t have a family member/friend who can care for you
– prefer to hire an aide through our home care agency

 If you need help with activities of daily living — like meal preparation, shopping, cleaning, bathing, grooming, etc. — there’s a good chance you’re eligible. A Medicaid nurse and/or a nurse from your plan will visit you at home to determine (a) if you’re eligible and (b) how many weekly hours of care you can get. 

The insurance company will require the patient to choose one program and go with that program for all their care. Also, Pinnacle Care Services will not add hours to a member’s plan of care. For example, if your parent is approved for 4 days of care, they can get 4 days of care — through Pinnacle Care Services OR home care, not both. 

 If you are with an Managed Long Term Care (MLTC) already, you may be eligible. If you are not currently enrolled with an MLTC, unfortunately we will not be able to enroll you into our program. 

 Yes — if he has Medicaid and needs care. 

 Yes — if he has Medicaid and needs care. 

Yes — if she is not on any other program. If she is on a special waiver program called OPWDD (Office for People With Developmental Disabilities), she cannot join Pinnacle Care Services, because we are only able to work with an MLTC or Medicaid HMO. 

 Your son, daughter, grandchild, relative, friend or existing home attendant — anyone except your
• Legal spouse
• Designated representative (the person who makes home care decisions for you)
• Parent (if you are under 21). 

 Only if he is over 21 years of age. Parents cannot be caregivers for children under 21.

No — not if you are his legal spouse. Legal spouses CANNOT serve as caregivers for each
other in this program. 

 Yes, as long as they have Medicaid and live in New York. 

 Yes! You can be a caregiver if you are 18 years or older. 

 Yes, as long as you have valid work authorization. 

 Yes! Patients and caregivers can reside in the same home.

 Yes, as long as the aide is willing to join CDPAP.

 Yes, as long as you can put in the hours needed. 

 Yes! You can apply here with your resume.  Pinnacle Care Services  is expanding in Home Health Aide. We accept only dedicated caregivers who take great Pride in their work.

Nope! No certifications; no prior training. You just need to be a 18 or above, capable person who wants to care for your loved ones.

If you are 18 or older and authorized to work in the US, you can get approved! You’ll need to get a physical exam, sign some paperwork, and show your ID. No need to travel to our office — we’ll come to the patient’s house!